Privacy Policy

1. Introduction

Position One ("Company," "we," "us," or "our") operates the website located at www.positionone.ai and provides digital marketing services including organic marketing, paid marketing, web development, and consulting (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or engage with our Services.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not use our website or Services.

2. Information We Collect

2.1 Information You Provide Directly

We collect personal information that you voluntarily provide to us, including when you complete a contact or discovery call request form (including via our Typeform intake forms), send us an email or call us, engage with us on social media platforms, or become a client and provide information in the course of receiving our Services.

The types of information you may provide include: full name, business name and industry, email address, phone number, mailing or billing address, payment information (processed securely through third-party payment processors), and marketing goals, budget, and business information shared during onboarding or consultations.

2.2 Information We Collect Automatically

When you visit our website, we may automatically collect certain technical and usage data, including: IP address and approximate geographic location, browser type and version, device type and operating system, pages visited and time spent on pages, referring URLs, clickstream data and interaction patterns, and cookies and similar tracking technologies (see Section 6).

2.3 Information from Third Parties

We may receive information about you from third-party sources, including advertising platforms such as Google Ads and Meta Ads, analytics providers such as Google Analytics, social media platforms (Instagram, Facebook, LinkedIn) when you interact with our profiles, and CRM or marketing automation tools used in connection with our Services.

3. How We Use Your Information

3.1 To Provide and Improve Our Services

We use your information to process and fulfill service agreements with clients, communicate with you about projects and deliverables, develop and improve our Services and website, and conduct analytics and research to understand how our website is used.

3.2 Marketing and Communications

We use your information to send you information about our services, case studies, and promotions (with your consent where required), respond to inquiries submitted via our contact forms or phone, and manage our social media presence and communications.

3.3 Legal and Compliance

We use your information to comply with applicable laws, regulations, and legal obligations, enforce our Terms and Conditions and other agreements, protect the rights, property, and safety of Position One, our clients, and others, and detect and prevent fraudulent or unauthorized activity.

4. Legal Basis for Processing

If you are located in the European Economic Area (EEA), United Kingdom, or another jurisdiction with similar data protection laws, we process your personal data on the following legal bases: Contract Performance (processing necessary to perform our Services or enter into a contract with you), Legitimate Interests (processing necessary for our legitimate business interests such as improving our Services and marketing our business), Consent (where you have provided consent to receive marketing communications), and Legal Obligation (processing necessary to comply with our legal obligations).

5. Sharing of Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

5.1 Service Providers

We work with trusted third-party vendors who assist us in operating our website and delivering our Services. These parties may have access to your information only as necessary to perform their functions and are contractually obligated to maintain confidentiality. These providers include: website hosting and infrastructure providers (e.g., Wix), form and survey tools (e.g., Typeform), payment processors, email and communication platforms, analytics providers (e.g., Google Analytics), advertising platforms (e.g., Google Ads, Meta Ads Manager), and CRM and project management tools.

5.2 Business Transfers

If Position One is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will notify you prior to your information becoming subject to a different privacy policy.

5.3 Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

5.4 With Your Consent

We may share your information with other parties when you have provided explicit consent for us to do so.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze site traffic, and support our marketing efforts.

6.1 Types of Cookies We Use

• Essential Cookies: Required for the website to function properly. These cannot be disabled without impacting site functionality.
• Analytics Cookies: Used to understand how visitors interact with our website (e.g., Google Analytics). These help us improve site performance and user experience.
• Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our advertising campaigns across platforms such as Google and Meta.
• Preference Cookies: Allow the website to remember choices you make to provide a more personalized experience.

6.2 Managing Cookies

Most web browsers allow you to control cookies through your browser settings. You may choose to disable cookies; however, doing so may affect the functionality of certain parts of our website. You can also opt out of Google Analytics data collection by installing the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Client data is retained for the duration of our service engagement and for a reasonable period thereafter to meet legal, accounting, or reporting requirements. Marketing inquiry data is retained until the inquiry is resolved or, if no service engagement results, for up to two (2) years. Website analytics data is retained in accordance with the retention settings of our analytics providers. When personal information is no longer needed, we securely delete or anonymize it.

8. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission via HTTPS/TLS, access controls limiting personnel access to personal data on a need-to-know basis, regular review of our data collection and processing practices, and use of reputable third-party platforms with their own security certifications.

Please note that no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

9. Your Privacy Rights

9.1 All Users

Regardless of location, you may have the right to: access a copy of the personal information we hold about you, request correction of inaccurate or incomplete information, request deletion of your personal information subject to certain legal exceptions, and opt out of marketing emails at any time using the unsubscribe link in our emails or by contacting us directly.

9.2 California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including: the right to know what personal information we collect, use, and disclose; the right to delete personal information we have collected; the right to opt out of the sale or sharing of personal information (we do not sell personal information); the right to correct inaccurate personal information; the right to limit the use of sensitive personal information; and the right to non-discrimination for exercising your privacy rights.

To exercise your California privacy rights, please contact us using the information in Section 13.

9.3 EEA, UK, and International Users

If you are located in the European Economic Area or United Kingdom, you may also have the right to object to or restrict our processing of your personal data, receive your data in a portable format, and lodge a complaint with your local supervisory authority.

10. Third-Party Links and Services

Our website may contain links to third-party websites or social media platforms not operated by Position One. This Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. We have no responsibility or liability for the content or privacy practices of any third-party site.

11. Children's Privacy

Our website and Services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take prompt steps to delete it. If you believe we have collected information from a child under 13, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this policy and, where appropriate, notify you by email or by a prominent notice on our website. Your continued use of our website after any changes constitutes your acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Position One
25 S Arizona Pl, 5th Floor
Chandler, AZ 85225
Email: Info@PositionOne.ai
Phone: (602) 786-5580
Website: https://www.positionone.ai

© 2025 Position One. All rights reserved.